can clip v170

can clip v170
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renault can clip no sensor detected

I got one Renault Can Clip from, when I use it, I always get an error message reading: No Sensor Detected, check the sensor connections and ensure that the supply to the vehicle is correct, then try again.

Finally I got answer from their engineer. There are two options to do:

1) install IE8,

2) install older version.

About the detailed installation and diagnostic, the video can be very helpful: after open this link, click Video to watch or contact the customer service.